Service details

Infrastructure Management

IT infrastructure may be defined as a combination of software, hardware, network services and resources that are required to operate and manage the IT environment of an enterprise. It is usually an internal aspect of an organization and enables it to deliver IT services and solution to its customers, partners and employees in a smooth, hassle-free manner.

• Hardware

Hardware comprises the physical components of an IT infrastructure such as personal computers, data centers, switches, servers, routers and all the other equipment required to support the functioning of devices and machines within the IT infrastructure. Facilities that are used to house, power and cool a data center may also be considered a part of the IT infrastructure.

• Software

Software refers to all applications used by a business for both delivering services to customers and internal functioning. It includes web servers, the operating system (OS), content management systems, enterprise resource planning, productivity applications and more. The OS is the most critical piece of software that manages the hardware and connects the physical resources to the network ecosystem.

• Network

Interconnected network components are imperative for establishing external and internal communication among all the devices and elements of an IT infrastructure. In other words, the network comprises all software and hardware elements required to enable security, internet connectivity, network enablement and firewall. It significantly reduces the risk of data theft by ensuring that the authorized personnel gets access to transferred and stored data only from strictly controlled pre-defined access points.